Frequently Asked Questions
We don’t just make your “typical every day” candles. Our candles are very unique! Therefore, we get asked a lot of questions.
Here are the most frequently asked questions…and the answers, of course. Still, have questions? Just ask!
Yes! You not only CAN but you SHOULD! It’s a ‘two-for-one’ product – providing both a wonderful fragrance and a moisturizing body lotion.
Nope! Soy candles burn cooler than paraffin wax candles and the Soy Oil will feel like a warm bath – but safety first – always extinguish the flame before dipping into the moisturizing soy oil! Also, it is important that you keep the wick of the candle trimmed. When the ‘little mushroom’ forms on the tip of the wick, it’s time to trim! This will keep your candle nice and clean (no soot!), keep the soy cool and it allows for longer burn time.
SILKY! Not waxy, greasy or sticky. Really, you will LOVE it! Your skin will absorb a warm oil better than a cold lotion and the oil will penetrate deeply to help smooth and moisturize your body.
NO! Not all soy candles are created equally. Candles from The Isle Co. are made with specific ingredients that are safe for skin use. We take pride in the fact that we only use the purest of ingredients in our soy lotion candles. We use a cosmetic grade of Soybean Oil and our products contain no additives or dyes. We use fragrances that are approved for skin use and we make sure to use them only in the appropriate skin-safe amount.
Use it for ambiance or aromatherapy just like you would any other candle! But there’s SO much more. You just have the added benefit of being able to use it for a body moisturizer, a cuticle treatment, a foot rub or a massage oil! Check out the ‘Why Soy’ page for a full list of ways to use your Soy Lotion Candle!
ZERO! We are not an ice cream shop. But we do have over 30 incredible ‘fragrances’ for you to experience! You can find them organized in our ‘Fragrance Collections’. Remember, fragrances NOT flavors.
When you burn your candle be sure to let it burn until the entire surface, from jar edge to jar edge, is covered in melted soy oil. Soy has a ‘memory’ and if you blow out your candle before the candle has burned long enough to melt across the entire surface, the soy will remember and have a tendency to stop at that point the next time it is lit. This will cause the candle to burn down the middle, leaving excess soy around the sides of the jar. (Don’t sweat if it happens to you – just grab a hairdryer. One minute of low heat around the inside of the jar will be all it takes to get things evened out again! You’re welcome.)
We care about what you put on your skin and in our opinion ‘Simple is Best’. Our candles are natural in color because they contain no dyes or additives.
It is possible that some of the burnt wick has fallen into the melted oil. We recommend keeping the wick trimmed to 1/4-inch and sometimes it’s not easy to do that without making a sooty mess. To help alleviate this problem we sell a wick trimmer with a built-in tray that catches any burnt wick so it will not fall back into the candle. So, stop using scissors or nail clippers or worse yet, your fingers and invest in a wick trimmer. So handy!
We use only non-toxic, lead-free cotton wicks. Each jar size is tested extensively to find the perfect fitting wick that will optimize your candle burn time! We have literally tested hundreds of wicks over our 10 years of business. And we’ve gotten it JUST right.
They sure are! We offer wholesale to retail stores, gift shops, salons and spas. Our factory ships daily and most wholesale orders are filled within five business days. Please contact us for wholesale information. If you have any type of store we would love to hear from you, just complete our wholesale inquiry form.
Yes! We can also help with special events such as weddings, bridal or baby showers. Please contact us for information about our volume pricing, favors or decorative tablescape candles.