Candle Club FAQ
Many of you buy from us every single month (thank you!). The Isle Candle Club is a way for us to give you more of what you want, but through a special ‘experience’ at a steal of a deal!
The Isle Candle Club offers the same great soy lotion candles you’ve always known but BETTER … plus MORE! Candles included in the box have a beautiful decorative, seasonal label AND are exclusive fragrances! They are special just for our subscribers.
Don’t forget, these candles are both good for the environment and great for your skin. Dip into the warm (not hot!) soy oil for use as a luxurious body moisturizer. Learn more about our Soy Lotion Candles here!
As an exclusive VIP Member, you’ll receive a beautifully curated box each month at the best value! Each box is a $60+ retail value for only $42.95.
17oz Luxury Soy Lotion Candle
(double wick / 50+ hr burn time)
9oz Luxury Soy Lotion Candle
(matching fragrance / 35+ hr burn time
Exclusive candle packaging and fragrances just for our VIP Members!
Mystery Product(s) including but not limited to a bath + body or self care product, home decor item, yummy treat, etc.
Beautiful 5×7 Art Print (again, designed in house!) to bring you a little joy and inspiration every month!
VIP coupons to use on ALL of your favorite Isle products!
Re-purposing your candle jar ideas each month!
Gift Tags if you should choose to share anything!
Nope, that would take away the best part … The SURPRISE! Each month, The Isle Team carefully curates a special, exclusive box that we guarantee will leave you smiling! After all, we think the best gifts are the ones you don’t pick out yourself.
All payments process on the 1st of each month.
We can ship anywhere in the country for $9.95.
All boxes being shipped will go out by the 10th of the month. Local pick up will always be ready by the second Friday of the month (you’ll get a reminder notification). Stop in anytime Monday- Friday 11a-6p or you can swing by on our big ‘pick up day’ – second Saturday’s of the month.
It’s our local Pick-Up Day ….with some extra ‘fun on the patio’ thrown in! Also, you can do a little shopping and take advantage of special in store sales. Make sure to take a quick peek into the factory, too! (Outside events April – November, inside pick-up Jan/Feb/Mar)
We don’t think you’ll want to, but we make it easy if you decide to cancel. You can do this through your account on our website. Click on “manage subscriptions” where you will see the option to cancel. To prevent being charged for the next month’s box, make sure to cancel your subscription by the last day of the current month. Keep in mind, once you cancel, if you decided to re-join, you will pay the current box price.
No, the items in the box are purchased and created specifically for you and cannot be returned or exchanged. In the slim change you do not care for a product, we encourage you to gift them to someone special! Gift tags and greeting cards are included for your convenience.
Wow! Someone is about to LOVE you. Yes, you can most certainly gift an Isle Candle Club subscription. Just enter their shipping address at checkout. Keep in mind, we will not be able to include a personalized note so go ahead and send them a card or message to let them know it’s on the way! If you are purchasing TWO subscriptions (one for yourself and one for a gift, you will need to complete TWO separate orders with different shipping addresses).